Shipping Policy
Harrison & Cole
We aim to deliver your order as quickly and efficiently as possible. Below you will find detailed information regarding our shipping and delivery procedures.
1. Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Processing times do not include weekends or public holidays.
2. Estimated Delivery Time
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The average estimated shipping time is 3–7 business days, depending on the destination.
Please note that delivery times are estimates and not guaranteed. Delays may occur due to:
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High order volumes
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Customs inspections
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Carrier disruptions
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Weather conditions
We are not responsible for delays caused by third-party shipping providers or customs authorities.
3. Shipping Method & Fulfillment
To ensure efficient global delivery, orders may be fulfilled through international logistics partners.
Depending on your location, products may be shipped from international warehouses to optimize delivery speed and availability.
Customs duties, taxes, or import fees may apply depending on the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
4. Shipping Costs
Shipping fees are calculated at checkout and depend on:
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Destination
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Package weight
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Selected shipping method
The total shipping cost will be clearly displayed before completing your purchase.
5. Delivery Responsibility
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Customers are responsible for providing accurate and complete shipping information at checkout.
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Address errors must be reported within 24 hours of placing the order.
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If tracking confirms delivery to the address provided, Harrison & Cole cannot be held responsible for lost or stolen packages.
If you believe there is an issue with your delivery, please contact the shipping carrier directly before reaching out to us.
6. Lost or Delayed Shipments
If your package appears delayed beyond the estimated timeframe, please contact us with your order number and tracking details. We will assist in initiating an investigation with the carrier if necessary.
7. Contact
For questions regarding shipping or delivery, please contact:
Provide your order number to ensure faster assistance.