Terms & Conditions

Harrison & Cole

These Terms & Conditions apply to all purchases made through the website of Harrison & Cole. By accessing our website and placing an order, you agree to be bound by the terms outlined below.

1. Applicability

By placing an order through our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.

These terms apply to all offers, orders, and agreements made through our online store.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and details are accurate and up to date.

However:

  • Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

  • Typographical errors, pricing errors, or inaccuracies may occasionally occur.

Harrison & Cole reserves the right to correct errors and update information without prior notice.

3. Orders & Payment

  • Orders are processed only after full payment has been received.

  • Available payment methods may vary depending on your location.

  • Customers are responsible for selecting an available and valid payment method.

We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or policy violations.

4. Processing & Delivery

  • Processing Time: 1–3 business days

  • Estimated Shipping Time: 3–7 business days (depending on destination)

Delivery times are estimates and not guaranteed. Delays may occur due to customs procedures, carrier issues, or high-demand periods.

Orders may be fulfilled through international logistics partners to ensure efficient delivery.

Customers are responsible for providing accurate shipping details at checkout.

5. Returns & Cancellations

Please refer to our separate Return & Refund Policy for detailed information regarding returns, eligibility, and refund conditions.

Order cancellations are only possible within a limited time after purchase. Once processing has begun, cancellation may no longer be possible.

6. Liability

  • Harrison & Cole is not responsible for lost or stolen packages when tracking confirms delivery to the address provided by the customer.

  • Customers must ensure that the shipping address entered at checkout is accurate and complete.

  • We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

Our liability is limited to the value of the purchased product.

7. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Product descriptions

  • Images

  • Logos

  • Branding elements

  • Website design

is the property of Harrison & Cole and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have a complaint, please contact us in writing at:

support@harrisoncole.ca

Include your order number and a clear description of the issue.

We aim to respond within 5 business days.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international commercial regulations.

Any disputes arising in connection with these terms shall be resolved in accordance with the relevant legal jurisdiction applicable to the transaction.